UAM News Now
  • Twitter
  • Instagram

Breaking News

Launch of Remote Learning Technical Support Ticket System for Families

The DOE is launching a family-facing Remote Learning Technical Support ticket system. Families (or someone on their behalf) can submit requests for technical support for a broad range of issues, including application support, lost, stolen, or broken devices, and delivery status, though the Technical Support for Families page. Note that when families select a topic and issue in the ticket submission form, the form will automatically list common resolutions to technical support problems; if the suggested resolutions do not resolve the family’s issue, they can continue to submit a tech support ticket by completing the form.

This family-facing system, and the DOE staff remote learning support ticket system, is intended to replace emails to the inbox. Schools should share this new resource with families.



4.11.20: Mayor Bill De Blasio has announced that schools will remained closed for the 2019-2020. UAM will continue to deliver remote instruction for students. More info to come as it is made available. 


4.08.20: Governor Cuomo extends Pause Functions through April 29th. 

                Schools & Non Essential Business will stay closed through April 29th.

                UAM will continue to offer remote learning through April 29th.

  • Click HERE for the statement from the Governor's Office

  • Click HERE for NYC Public Schools Tweet about June Regents Exams cancellation

3.26.20: UAM Students still in need of technology to complete Remote-online learning. Complete the NYCDOE Remote Learning Device Request Form

3.26.20: Senior Students- Please voice your questions and concerns HERE

               Senior Parents-   Please voice your questions and concerns HERE

3.22.20: UAM Remote Learning Starts Monday 3.23.20. Visit your Google Classrooms to get started.


Students and Families, please read this important "Welcome to Remote Learning" message from the NYCDOE.

EnglishSpanishArabicBengaliChineseFrenchHaitian CreoleKoreanRussian,  Urdu    


UAM Community:

We are aware that this is a difficult and strenuous time on everyone. Please help us stop the spread of COVID 19 by practicing social distancing. Stay Healthy, Stay Home and Stay Safe.

Students - Visit the "Academics" link above for access to your teachers and Google Classrooms

Address: 122 Amsterdam Ave. New York, NY 10023 • Phone: (212) 501 1110 / Fax: (212) 580 0156